Public Service Loan Forgiveness was created in 2007 to forgive student debt for public servants after ten years of qualifying payments. Since the first group of borrowers became eligible for forgiveness in 2017, the program had a 98% denial rate, prompting reforms from the Education Department. Some of the reforms are limited, the department said at the time thousands of borrowers would become eligible for billions in relief.
A month after the reforms were announced, the Education Secretary said 10,000 public servants had already gotten $715 million in student debt eliminated, and $2 billion in relief would be coming for over 30,000 more borrowers. Some public servants are waiting for the loan forgiveness. One borrower said that even after working in public service for two decades, she has yet to receive relief. The PSFL is asking for patience as they try to get a grasp on who is eligible. There are 45 million Americans holding $1.7 trillion in student debt.